Free door-to-door wheelchair lift equipped van service is available for Beachwood residents 60 years and older and those with disabilities living in an independent living setting. This service is not meant to supply all transportation needs, but is a supplemental service. Rides are available for medical appointments, shopping, banking, and social / recreational activities. There is no guarantee of the van's availability for requested dates and times.
Making a Request:
Provide the following information when calling (to make a request you must leave all of the following):
- Your name
- Your address
- Your telephone number
- Date you need the ride
- Address of destination
- Phone number of destination
- Time of appointment
- Time for return
- If you use a wheelchair or walker or have an escort
As soon as you know you need a ride, give us a call. The answering machine on Van Request Line is the only way to request or cancel a ride. Our Human Services staff retrieves the requests throughout the day.
A phone call will be placed to you telling whether we can or cannot accommodate your request within the week. The day prior to your confirmed ride, a staff member will call you with a pickup time. Please be ready to be picked up>10 minutes before your scheduled time. The driver does not leave the van to look for riders. You need to watch for the van’s arrival. Drivers are not permitted to pick up unscheduled residents.
This service is provided to destinations within the eastern suburbs of Cuyahoga County and the University Circle area.
To Register for Service:
Call Judy DeFrench at 216-595-5483 to register. One-time registration is required to determine eligibility before utilization of a van service. Human Services reserves the right to determine eligibility.