Description
What We Do For You
When a loved one approaches later life, the last thing they want is to be surrounded by an unfamiliar environment. Being able to stay at home brings an unsurpassed level of comfort to this next stage of life. We’re here so they can stay in their own home and still receive the care they need. We also help to make the change to home care as smooth as possible by assisting with everyday activities such as meal planning and shopping, light housekeeping, hygiene, and transportation or errands – putting less stress on you, and administering the same care you would have provided.
About Us
We pride ourselves on providing autonomy, giving care with respect, and honoring those needing our services. We walk alongside you and your family as mom or dad transitions into this new phase of life. You want to keep a sense of normalcy and safety in your home, and we can help you do that. We believe that aging is not a disease, but a part of life’s experience. Everyone deserves a safe haven, and we establish that through a caring team that strives to listen to the needs of you and your family. That is what has made us the premier, non-franchised service for providing In-Home Assisted Living.
Services offered:
Location
17017 Madison Ave, Lakewood, OH 44107
Video
Get More Information
Google Reviews
kayla zehnder
05:37 14 Dec 20
I worked in the office for 5 years and this is the most unprofessional, unreliable, and unsafe company I've ever... encountered. The owner sends new hires out the day they come into the office to fill out an application because they are so desperate for caregivers. The majority of employees are sent out without a background check or any prior experience. The owner is constantly yelling and belittling office staff and caregivers. It's a very toxic and hostile work environment. The RN on staff is extremely lazy, unmotivated, and unprofessional- she couldn't make it as a nurse in a hospital so she took a desk job where she can't even return phone calls. The CFO said the only reason they keep the RN is because they need a Nurse title in the office per Medicaid requirements, but they don't even follow most Medicaid rules or regulations. Any 5 star reviews you see were written by the office staff to try and boost their google rating because it was so low. They care more about making money than the quality of care being provided to your family members. Paychecks bounced numerous times while I worked there. Hanson needs to be shut down before more clients end up getting hurt.read more
Tayler wenmoth
17:59 02 Dec 20
I worked here before, and my first day they sent me to an Alzheimer's client. No training, no nothing. I didn't know... what to expect. They didn't tell me the clients condition, and I had no idea how to care for her. Thankfully the clients daughter was very sweet and helped me every step of the way. She actually became one of my favorites. I didn't take any training courses until months after being employed. They will harass you for shifts they know you aren't available to take. Pressure you into shifts bc they cant find anyone else. I would never recommend this company to any family or friends. They violate the policies for Medicaid. Over charging clients. The FBI is actually involved and questioning employees. I would never send anyone here for a job, or for care.read more
Kayla Zehnder
01:54 27 Oct 20
I worked in the office for 5 years and this is the most unprofessional, unreliable, and unsafe company I've ever... encountered. The owner sends new hires out the day they come into the office to fill out an application because they are so desperate for caregivers. The majority of employees are sent out without a background check or any prior experience. The owner is constantly yelling and belittling office staff and caregivers. It's a very toxic and hostile work environment. The RN on staff is extremely lazy, unmotivated, and unwilling to step away from her facebook to take a phone call or do any work that would actually benefit the company. You can find her at her desk eating all day while avoiding any type of work. The CFO said the only reason they keep the RN is because they need a Nurse title in the office per Medicaid requirements, but they don't even follow most Medicaid rules or regulations. Any 5 star reviews you see were written by the office staff to try and boost their google rating because it was so low. They care more about making money than the quality of care being provided to your family members. They barely pay caregivers above minimum wage but charge clients the highest rate per hour compared to every other home health care company out there. Just do your research and call around. Even while I worked there I would not recommend this company to family or friends because of the things I saw during my time there. Avoid at all costs. P.S. The receptionist RB is the most incompetent person in the entire office. She doesn't know how to check the office voicemail or answer the phone (her one job) so don't expect your calls to get answered or returned. She has a personality as deep as a parking lot puddle. Hanson Services needs to be shut down before any clients get seriously hurt.read more
Rhoda Cantrell
22:38 21 Oct 20
Lately, the service has been poor. Either they say the caregiver called off at the last minute or that they have no one... available to send. If you use them, have a back-up plan.read more
Ryan Smith
20:56 13 Aug 20
Do not work for this company. Upon being employed , I was told to have a background check done and drug test before... employment ,which is normal . Well i never had to do that . They sent me into a client's house without any training ,which I told them I had zero experience in the field before hand . Luckily the man I was taking care of was a darling and didn't need any assistance that I couldn't provide. My next client bedridden with hemroid. I was to take care of the client with no training . I was to bath,change clothes,change bedding, apply ointment,. I didn't not feel comfortable apply the ointment to a client without any proper training so I called out . I'm quiting today because I was informed that because I can not do a overnight stay with client I would be fire . Upon being hired I informed them I could not do overnight and they said that would be fine that they have me down for only mornings and afternoon shift .i honestly dont know how there a legal company . They talk down to you and threaten your job , I dont know how there are a legal company. ZERO training .read more
Abagail Beiter
20:33 25 Mar 19
They are a very unprofessional company to work for. They sent me to a client's place without any training. Sent me to... this client's place before I even went through orientation. This client was unable to do anything on her own and I had zero experience with bathing client's, or changing clothes or bedding while they were bed bound. Even after I had told them about all this and that I could not complete these tasks, they continued to call me trying to get me to pick up open shifts. I am surprised they are in business and sending employess out into the field without proper training. Just an awful experience all around.read more
Tiffany Van Divner
18:35 29 Nov 18
My mother used Hanson Services until the day she passed. We've had nothing but positive experiences with their... caregivers and office staff. They are available 24/7 if and when you need someone. Very reliable.read more
Becky Shraim
18:31 29 Nov 18
My dad had a wonderful caregiver by the name of Kristen until he passed. Very impressed with her
Jane Buckingham
15:29 15 Aug 18
I've used this company multiple times over the past few years and I'm extremely impressed. Every time I had any... questions or concerns, the office staff made sure to meet not only my families needs, but the needs of my mother. We love Hanson Services and would recommend them!read more
Lanie Perez
23:15 09 Jul 18
This is one of the most unprofessional places I’ve ever worked for! And it is sad that they are still in business.... They harass there employees, and offer poor pay! There are so many other agencies out here that will offer you more and pay what you deserve ! Sometimes you’ll get paid sometimes you won’t most of the time you don’t and have to continue to fight for your pay ! The people they have working for them are all trash and just want to take your money !!read more
